This class covers the public safety response to any transportation emergency. From the initial 9-1-1 call to the response and recovery, this class covers call taking, dispatching, and the response to a wide variety of transportation emergencies. This class will cover skills and techniques for call taking, dispatching, and progressive coordination of transportation emergencies. From the private plane crash to the multi-car pile-up on the interstate, we'll use a combination of case studies and scenario-based training to make each event realistic.
Students will have an opportunity to role-play situations and learn through experiential tabletop exercises or scenarios.
The class will cover a wide variety of events including:
We have compiled an impressive list of events from around the nation that we can learn from. This class has everyday uses and can also be applied during suspected terror events. Don't miss the opportunity to broaden the horizons of your Call Takers, Dispatchers, Trainers, Leads and Supervisors!
Class Length: 8 Hours
Target Audience: Any public safety dispatch professional.
Certification(s): California POST, Michigan, Massachusetts and IAED Approved for CEU’s.
To host this course or if you have questions, e-mail Kevin@pstc911.com or call 650-591-7911.
"Excellent job of keeping the student's attention; very well prepared; you won't find yourself "watching the clock" waiting for class to be over. The instructor incorporates real-life stories of incidents."
- Jason, Dewitt County
"This class was very up-to-date with current information. The instructor was great, very fun, real life, knows the field and a great contact for info!"
- Frankie, Washington County SO
"There was a huge amount of information that I will be utilizing in the office. Thanks. I do enjoy the case studies"
- Carrie, Modoc County SO
"It was amazing how much information I absorbed without realizing it. I kept thinking, "He's just telling stories," but when I actually thought about all he had gone over, I was impressed with how much I retained."
- Anonymous, Fairfax County DPSC