PSTC, utilizing the talent and experience of veteran fire communications dispatchers, has developed this class to address the ever-changing role of the fire service dispatcher. Dispatchers new to fire communications will find a variety of great knowledge in this workshop. Experienced veterans of the fire board or for the many dispatchers working in combined communications centers will find this class a great chance to enhance their knowledge and skills. We have taken the most popular modules of our Fire Communications Course and combined them here in this informative one-day workshop.
We'll sift through the jargon so dispatchers will know what resources are being requested, and what those resources provide to an incident. A review of fire service resources will include air tanker, water tender, quints, air/light units and more! "2 In - 2 Out" is explained along with other fire service terms.
There are new policies and procedures dispatchers need to know when '2 in - 2 Out' is implemented and this overview allows dispatchers to know what to do if the Incident Commander makes a call for a 'RIC' Team during an incident. Also, new requirements by the U.S. Occupational Safety and Health Administration (OSHA) require a Rapid Intervention Company (RIC) be positioned at a fire scene to effect an immediate rescue of trapped firefighters or citizens.
A hands-on exercise will provide students with a scenario to practice ICS policies and procedures on a simulated incident.
Class Length: 8 Hours
Target Audience: Any public safety employee
Certification(s): IAED Approved for CEU’s.
To host this course or if you have questions, e-mail Kevin@pstc911.com or call 650-591-7911.
"Funny, informative and class gave a lot of info related to fire dispatch and how to effectively get people safely out of harms way."
- Trace, Bellaire PD
"This class was very helpful for my career. It gave me safety information and updated questions to ask when I am handling emergency calls."
- Jennifer, Price, UT
"Great audio and visual support. Every dispatcher needs to take it!"
- Maria Reyna, Yoakum County 9-1-1
"Anyone who does fire dispatch needs this class!"
- Debra, S.O. Pulaski Co.